Conditions of return
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Clearance - Final Sale items
Questions about your order?
Please contact me if you have any problems with your order. We're eager to solve any issues or questions you may have. You can use our Contact Us page or you can email us at theoxforddog@gmail.com we will respond within 24 hours. Our team will be here to serve you between the hours of 8 am - 5 pm central standard time U.S.
